Responsible Gambling

At Casino Million, we are committed to providing a safe and responsible gambling environment for all our players. We understand that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.

Our Commitment

Casino Million is licensed and regulated by the UK Gambling Commission (License Number: 000-000-000-R-000000-000) and adheres to all responsible gambling standards set forth by UK legislation. We are dedicated to preventing gambling-related harm and promoting responsible gambling practices.

Gambling Awareness

Gambling can be addictive and should never be used as a way to make money or escape from personal problems. Please consider the following guidelines:

• Only gamble with money you can afford to lose
• Set time and money limits before you start playing
• Never chase your losses
• Take regular breaks from gambling
• Don't gamble when you're upset, angry, or depressed
• Balance gambling with other activities

Self-Assessment Tools

We encourage all players to regularly assess their gambling habits. Ask yourself:

• Do you gamble more than you can afford?
• Do you need to gamble with increasing amounts of money?
• Have you tried to cut down or stop gambling but been unable to?
• Do you feel restless or irritable when trying to reduce gambling?
• Has gambling negatively affected your relationships or work?

If you answered "yes" to any of these questions, please consider seeking help.

Player Protection Tools

Casino Million provides various tools to help you maintain control over your gambling:

Deposit Limits

Set daily, weekly, or monthly deposit limits to control your spending. Limits can be decreased immediately but increases require a 24-hour cooling-off period.

Time Limits

Set session time limits to control how long you spend gambling on our platform.

Loss Limits

Set limits on the amount you can lose over a specified period.

Reality Checks

Receive pop-up reminders showing how long you've been playing and how much you've spent.

Self-Exclusion

Temporarily or permanently exclude yourself from our services. Self-exclusion periods can range from 24 hours to permanent exclusion.

Account Closure

Permanently close your account if you no longer wish to gamble with us.

To access these tools, log into your account and visit the "Responsible Gambling" section in your account settings, or contact our customer support team.

Underage Gambling Prevention

Casino Million has a zero-tolerance policy towards underage gambling. We use advanced age verification systems and regularly monitor our platform to prevent minors from accessing our services. It is illegal for anyone under 18 to gamble on our platform.

Support and Resources

If you're concerned about your gambling or that of someone you know, help is available:

UK Support Organizations

• GamCare: Free confidential advice and support
  Phone: 0808 8020 133
  Website: www.gamcare.org.uk
• Gamblers Anonymous: Self-help fellowship
  Website: www.gamblersanonymous.org.uk
• BeGambleAware: Information and advice
  Website: www.begambleaware.org
• GamStop: National self-exclusion scheme
  Website: www.gamstop.co.uk

Third-Party Exclusion Services

In addition to our self-exclusion tools, you can also exclude yourself from multiple gambling operators through:

• GAMSTOP: Free service allowing you to put restrictions on your online gambling across all licensed operators in Great Britain
• Gambling Therapy: Free online support and counselling service

Financial Support

If gambling has affected your finances, the following organizations can provide assistance:

• StepChange Debt Charity: Free debt advice
  Phone: 0800 138 1111
  Website: www.stepchange.org
• Citizens Advice: Free, confidential advice
  Website: www.citizensadvice.org.uk

Staff Training

All Casino Million staff receive regular training on responsible gambling practices and are equipped to identify and assist customers who may be experiencing gambling-related problems.

Contact Us

If you need assistance with responsible gambling tools or have concerns about your gambling, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through our website
• Phone: +44 20 3808 9234 (Available Monday-Sunday, 9:00 AM - 11:00 PM GMT)

Regular Review

We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements.

This page was last updated: March 15, 2026

Remember: Gambling should be fun. When the fun stops, stop.